Google Meet sync with Elhi is now available for BETA access. If you are interested in the Beta Testing program please write to us at support@elhi.tech. The Google Meet sync is established with the help of our new "Elhi sPresence Chrome Link" chrome extension and our latest app update meant for google sync (only available to users enrolled in the BETA testing program). This extension can be downloaded from the Google Chrome Web Store.  Setting up Google Sync -  Mac: Download and Install the Elhi sPresence App ( 2.9.2G-B Available for users enrolled in the Beta Testing program) .  Connect to your Elhi device. Add the Chrome Extension to your chrome browser ( click here ) Use google meet as normal and see your Elhi device change colors according to your google meet usage.  Setting up Google Sync - Windows: Download and Install the Elhi sPresence App ( 2.9.0B) Enable Microsoft Teams sync in the preferences (The same listener is used) Connect to your Elhi device. Add the ...

Elhi uses mDNS discovery for finding the Elhi device on the network. In certain Network configurations, mDNS discovery can give issues. In these cases, you can use the Advance IP Scanning feature, which gives a higher resolution probability. To use the Advance IP Scanning, follow the steps below attempting to connect your Elhi device: Right-click on the Elhi Icon placed in the System Tray. Open Preferences and go to the System Tab. Check the "Advance IP Scan" option as shown below. Though Advance IP Scanning improves connectivity, it can take more time to establish connectivity (at least for the first time). It works only when one Elhi device is connected to the network. Some Network configurations might prevent Advance IP Scanning from not functioning as intended. Please contact ElhiTech support in case you need help.

Microsoft Teams sync with Elhi sPresence is supported from App version 2.8.3 onwards. It is enabled with a third party app, "PresenceLight". This app is free to download from the Microsoft Store. In this guide we will understand, how we can link the PresenceLight App with our Elhi app.  1. First we will download the Presence Light App from the Microsoft Store Download Presence Light 2. Once, the App is installed, login with your Microsoft Work/School credentials and give permissions to PresenceLight to access your presence status and activity.  3. Next, we will go to Elhi sPresence App and switch on the Microsoft Teams Auto Status Update. 4. Now, go to the "About" tab in the PresenceLight App and look for the "Settings Location". Click on the location and you will be now able to see the folder containing the "settings.xml" file. Take a backup of this file (copy and save it with another name). 5. Close the PresenceLight application from the System...

Are you facing the below issue while configuring your Elhi. If you have done your basic checks (as mentioned in the FAQs), you can try troubleshooting as per the below steps. Elhi works on mDNS discovery for finding your Elhi device over the WiFi. In certain networking configurations and depending on the Windows version, mDNS discovery might give issues intermittently. To solve these issues, please follow the below guide. Feel free to contact us if you find yourself stuck anywhere. Open the "Command Prompt" as an Administrator. First, try to run the ping command to check if your computer is able to reach Elhi. Since it's not able to connect, we should be getting an error. Type in  ping elhi_(Serial Number).local  and press enter. For example, if your Elhi's serial number is 9800, type in  ping elhi_9800.local. If you are getting an error proceed with the below steps, else restart your Elhi application and try connecting again. The first step will be to add a registry ...