How to get started with Elhi? Full Getting Started Guide at: https://www.elhi.tech/gettingStarted/ Download the Elhi Application from: https://www.elhi.tech/downloads.html ElhiTech Support Desk thanks you for watching this video. If you face any issues or need help, please do reach out to us at support@elhi.tech or WhatsApp us at +91-7290883544 for a quicker reply.

How do I know if I have a 2.4 GHz Wifi Connection? It's very easy to check if you have a 2.4 GHz Wifi Connection. Open up your WiFi menu on your computer and see if there are multiple options (SSID) with your WiFi's name. See if there are multiple similar network names (SSID), for example: "elhi_wifi" and "elhi_wifi_5G" "elhi_wifi" and "elhi_wifi 5.0" "elhi_wifi" and "elhi_wifi5" "elhi_wifi 2G" and "elhi_wifi" If there are multiple similar networks, the one with either 2G, 2GHz, or nothing extra in the name is most likely the 2.4GHz WiFi network. We would recommend you to connect to the Wifi and check through your computer settings. If you are using a Mac follow the below steps: Click on the WiFi icon in the top navbar while holding down the Option/Alt key. You will see detailed information in grey about your Wi-Fi. In the middle, it will show which channel your Wi-Fi is using. “Channel” will either...

Elhi EMT (or Enterprise Management Tool) is a simple tool that connects with Elhi Device and allows teams to manage Elhi Devices. It is only available on request from the support desk.  EMT supports all the firmware above 0021-0400-0029-6.0/0021-0400-0029-6.0-BE. Connecting to an Elhi First, pair your Elhi with your mobile via Bluetooth. Then open the app and click on connect. This will open up a list of paired Elhi's. Connect to the one you need. Once connected, you will be able to see "Connected to ..." on the top banner, as seen below. Now you can Configure/Reconfigure and check Elhi Settings.  Configuring WiFi Settings Elhi can be configured to a private or enterprise network (WPA/WPA2 Enterprise). The configure option can be used when you want to connect Elhi for the first time or when it's not able to connect to the existing network. In both cases, Elhi will be blinking blue. Simply enter the settings as required. For a private network add SSID and Password and ...

If you are a corporate customer, the support desk will provide custom firmware upgrades. The updates can be BAU Security patches, custom feature updates, or generic bug fixes.  Update via Elhi Computer Application  If your Elhi is already connected to your computer over WiFi, you can easily update Elhi via the application. Once your Elhi is connected to your computer go to your application and open preferences.  Here you can see the current version of your Elhi. Click on the "Update" button. This will redirect you to our Update Website.  Follow steps 2 and 3. Since you will be getting the firmware from the support desk, you don't need to download the generic firmware. Warning: Downloading and using the firmware on the upgrade page can lead to unwanted changes as these are generic updates. Click on the below button to go to the update link for your Elhi Device. Please Make sure to keep your device powered on during the update. Select the latest firmware update file fr...

Firmware Applicability:  0021-0400-0029-5.4 / 0021-0400-0029-5.4-B/ 0021-0400-0029-6.0-BE

Microsoft Teams sync with Elhi sPresence is supported from App version 2.8.3 onwards. It is enabled with a third party app, "PresenceLight". This app is free to download from the Microsoft Store. In this guide we will understand, how we can link the PresenceLight App with our Elhi app.  1. First we will download the Presence Light App from the Microsoft Store Download Presence Light 2. Once, the App is installed, login with your Microsoft Work/School credentials and give permissions to PresenceLight to access your presence status and activity.  3. Next, we will go to Elhi sPresence App and switch on the Microsoft Teams Auto Status Update. 4. Now, go to the "About" tab in the PresenceLight App and look for the "Settings Location". Click on the location and you will be now able to see the folder containing the "settings.xml" file. Take a backup of this file (copy and save it with another name). 5. Close the PresenceLight application from the System...