Posts

[Corporate] Using Bluetooth Serial Android application to configure Elhi sPresence

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Serial Blutooth Terminal is a simple tool that connects with Elhi Device and allows teams to use Elhi BT Commands to configure and access device information. Supports all the firmware above 0021-0400-0029-6.0/0021-0400-0029-6.0-BE. Download Application:   click here Connecting to an Elhi First, pair your Elhi with your mobile via Bluetooth. Then open the app and click on "Devices" in the side panel. This will open up a list of paired Bluetooth devices. Connect to the one you need and return back to the main screen. Then click on the connect button on the top right as shown in the image. Once connected, you will be able to see "Connected.." on the terminal, as seen above. Now you can run specific BT commands.  BT Commands Wifi Configuration Command: Elhi can be configured to a private or enterprise network (WPA/WPA2 Enterprise). The configure option can be used when you want to connect Elhi for the first time or when it's not able to connect to the existing netwo...

Creating Office 365 Meeting with a Meeting Room

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 Login into your Outlook application and go to the calendar. Select a time slot for your meeting and double-click on the same Next, click on "Search for a room or location" and start typing the name of the room. Select the intended room and fill in other meeting details and press send.

truRooms | Linking a Meeting Room with Google Calendar

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This support article will teach us how to link Google Calendar with Elhi truRooms. First, install Elhi CLAP (Calendar Login Access Platform) and proceed as below: Type 0 and press Enter Copy the URL provided and open it in a new tab Authenticate and log in with your Google account with access to the room's calendar. Once done you can come back to the CLAP screen and see the access token. Copy this access token and proceed to ELM. Navigate to Calendar Integration under truRooms EMMS Click on Add Credential and then select Google Calendar as the Calendar Integration type and choose some alias for this Credential. For this demo, we will set it as "Demo". Paste the access token from the CLAP application and click on Verify. Add a meeting room and select Meeting Space Type as Calendar and then select the newly created Calendar credential from the dropdown. Add the calendar meeting id of the room that you want to associate with the room. Once done EMMS will start syncing the Me...

Android Elhi App Link

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Elhi App link is an android app that helps you control your Elhi sPresence Cube via your phone. It works as a remote to your Elhi. In this support article, we will learn how to set up our Elhi App Link with our sPresence Cube.  Step 1: Install, Configure, and Connect Elhi to your Computer The first step is to install the Elhi sPresence app on your computer and configure your Elhi sPresence Cube. Once you are able to connect and control your Elhi from your computer, you can start using the Elhi App Link. Step 2: Download and Install Elhi App Link Contact the Elhi support desk at support@elhi.tech to join the BETA program and get the apk for the Elhi App Link. Once you download the apk file, install the same using the install manager. Since the app is downloaded from the internet you might have to go through a couple of settings to ensure the app is installed. You can see the examples below: Step 3: Configure Elhi with the Elhi App Link Once the Elhi App Link is installed. Connect yo...

Elhi with Apple Shortcuts

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  Elhi sPresence Cube can be easily controlled with Apple iPhone, iPad, or Mac by using Apple shortcuts. Apple Shortcuts is a built-in application offered by Apple to allow users to create macros for executing specific tasks on their devices.  Prerequisite: Your Elhi should be configured with any laptop device. Step 1: Download and load all the shortcuts on your device. Contact support@elhi.tech to take part in our BETA program and get the download links for the shortcuts.  Download all the shortcuts directly on your iPhone or other device and open the same using the shortcut app. Add these shortcuts to your library. Step 2: Configure elhi by running the Configure Elhi Shortcut Click on the Configure Elhi shortcuts and then enter the 4-digit numeric serial number in the text box. Step 3: Connect to the WiFi and Control Elhi Make sure you are connected to the same WiFi as your Elhi device. Once connected, you can use the Turn Busy or Free Shortcuts to control your Elhi Dev...

Getting Started with Elhi

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 How to get started with Elhi? Full Getting Started Guide at: https://www.elhi.tech/gettingStarted/ Download the Elhi Application from: https://www.elhi.tech/downloads.html ElhiTech Support Desk thanks you for watching this video. If you face any issues or need help, please do reach out to us at support@elhi.tech or WhatsApp us at +91-7290883544 for a quicker reply.

What is Elhi? How to use Elhi?

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ElhiTech™ sPresence Cube is a Busylight™ that connects wirelessly to your computer and shows your real-time status to others. It's smart enough to detect when you are on a call.  

[BETA Access] Google Meet Sync with Elhi sPresence Cube Chrome Link

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Google Meet sync with Elhi is now available for BETA access. If you are interested in the Beta Testing program please write to us at support@elhi.tech. The Google Meet sync is established with the help of our new "Elhi sPresence Chrome Link" chrome extension and our latest app update meant for google sync (only available to users enrolled in the BETA testing program). This extension can be downloaded from the Google Chrome Web Store.  Setting up Google Sync -  Mac: Download and Install the Elhi sPresence App ( 2.9.2G-B Available for users enrolled in the Beta Testing program) .  Connect to your Elhi device. Add the Chrome Extension to your chrome browser ( click here ) Use google meet as normal and see your Elhi device change colors according to your google meet usage.  Setting up Google Sync - Windows: Download and Install the Elhi sPresence App ( 2.9.0B) Enable Microsoft Teams sync in the preferences (The same listener is used) Connect to your Elhi device. Add the ...

[Connectivity] All about Elhi and WiFi compatibility

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How do I know if I have a 2.4 GHz Wifi Connection? It's very easy to check if you have a 2.4 GHz Wifi Connection. Open up your WiFi menu on your computer and see if there are multiple options (SSID) with your WiFi's name. See if there are multiple similar network names (SSID), for example: "elhi_wifi" and "elhi_wifi_5G" "elhi_wifi" and "elhi_wifi 5.0" "elhi_wifi" and "elhi_wifi5" "elhi_wifi 2G" and "elhi_wifi" If there are multiple similar networks, the one with either 2G, 2GHz, or nothing extra in the name is most likely the 2.4GHz WiFi network. We would recommend you to connect to the Wifi and check through your computer settings. If you are using a Mac follow the below steps: Click on the WiFi icon in the top navbar while holding down the Option/Alt key. You will see detailed information in grey about your Wi-Fi. In the middle, it will show which channel your Wi-Fi is using. “Channel” will either...

[Corporate] Using Elhi EMT Android App

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Elhi EMT (or Enterprise Management Tool) is a simple tool that connects with Elhi Device and allows teams to manage Elhi Devices. It is only available on request from the support desk.  EMT supports all the firmware above 0021-0400-0029-6.0/0021-0400-0029-6.0-BE. Connecting to an Elhi First, pair your Elhi with your mobile via Bluetooth. Then open the app and click on connect. This will open up a list of paired Elhi's. Connect to the one you need. Once connected, you will be able to see "Connected to ..." on the top banner, as seen below. Now you can Configure/Reconfigure and check Elhi Settings.  Configuring WiFi Settings Elhi can be configured to a private or enterprise network (WPA/WPA2 Enterprise). The configure option can be used when you want to connect Elhi for the first time or when it's not able to connect to the existing network. In both cases, Elhi will be blinking blue. Simply enter the settings as required. For a private network add SSID and Password and ...

[Corporate] Updating Elhi sPresence with Customised Firmware

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If you are a corporate customer, the support desk will provide custom firmware upgrades. The updates can be BAU Security patches, custom feature updates, or generic bug fixes.  Update via Elhi Computer Application  If your Elhi is already connected to your computer over WiFi, you can easily update Elhi via the application. Once your Elhi is connected to your computer go to your application and open preferences.  Here you can see the current version of your Elhi. Click on the "Update" button. This will redirect you to our Update Website.  Follow steps 2 and 3. Since you will be getting the firmware from the support desk, you don't need to download the generic firmware. Warning: Downloading and using the firmware on the upgrade page can lead to unwanted changes as these are generic updates. Click on the below button to go to the update link for your Elhi Device. Please Make sure to keep your device powered on during the update. Select the latest firmware update file fr...

[Corporate] Configuring Elhi for an Office Setting - WiFi

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Firmware Applicability:  0021-0400-0029-5.4 / 0021-0400-0029-5.4-B/ 0021-0400-0029-6.0-BE

[Windows] Activating Advance IP Scanning to Resolve Connectivity Issues

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Elhi uses mDNS discovery for finding the Elhi device on the network. In certain Network configurations, mDNS discovery can give issues. In these cases, you can use the Advance IP Scanning feature, which gives a higher resolution probability. To use the Advance IP Scanning, follow the steps below attempting to connect your Elhi device: Right-click on the Elhi Icon placed in the System Tray. Open Preferences and go to the System Tab. Check the "Advance IP Scan" option as shown below. Though Advance IP Scanning improves connectivity, it can take more time to establish connectivity (at least for the first time). It works only when one Elhi device is connected to the network. Some Network configurations might prevent Advance IP Scanning from not functioning as intended. Please contact ElhiTech support in case you need help.

[Windows] Linking PresenceLight App with your Elhi sPresence App

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Microsoft Teams sync with Elhi sPresence is supported from App version 2.8.3 onwards. It is enabled with a third party app, "PresenceLight". This app is free to download from the Microsoft Store. In this guide we will understand, how we can link the PresenceLight App with our Elhi app.  1. First we will download the Presence Light App from the Microsoft Store Download Presence Light 2. Once, the App is installed, login with your Microsoft Work/School credentials and give permissions to PresenceLight to access your presence status and activity.  3. Next, we will go to Elhi sPresence App and switch on the Microsoft Teams Auto Status Update. 4. Now, go to the "About" tab in the PresenceLight App and look for the "Settings Location". Click on the location and you will be now able to see the folder containing the "settings.xml" file. Take a backup of this file (copy and save it with another name). 5. Close the PresenceLight application from the System...

[Windows] Troubleshooting Windows' Connection Pane Error (Device not Found Error)

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Are you facing the below issue while configuring your Elhi. If you have done your basic checks (as mentioned in the FAQs), you can try troubleshooting as per the below steps. Elhi works on mDNS discovery for finding your Elhi device over the WiFi. In certain networking configurations and depending on the Windows version, mDNS discovery might give issues intermittently. To solve these issues, please follow the below guide. Feel free to contact us if you find yourself stuck anywhere. Open the "Command Prompt" as an Administrator. First, try to run the ping command to check if your computer is able to reach Elhi. Since it's not able to connect, we should be getting an error. Type in  ping elhi_(Serial Number).local  and press enter. For example, if your Elhi's serial number is 9800, type in  ping elhi_9800.local. If you are getting an error proceed with the below steps, else restart your Elhi application and try connecting again. The first step will be to add a registry ...

[MacOSX] Troubleshooting Mac's Bluetooth Connectivity Error (Wifi Not Getting Configured Error)

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Are you facing the below issue while configuring your Elhi? If you have done your basic checks (as mentioned in the FAQs), you can try troubleshooting as per the below steps. Sometimes even when Elhi is paired to your Mac's Bluetooth, it's not able to connect. Please follow the below steps to reset the Bluetooth module of your computer. Keep in mind this will disconnect all of your Bluetooth accessories including your mouse/keyboard. Make sure you have a wired keyboard/mouse for Mac desktops. For MacOS Big Sur or earlier Remove Elhi from your paired bluetooth devices. While holding option + shift on your keyboard, click the Bluetooth icon in the menu bar Click “Reset the Bluetooth module” On the confirmation prompt, choose “OK” Your Bluetooth devices will disconnect for a moment as the module resets and should automatically reconnect Once done please restart Elhi and pair again. Restart the Application window and try again. For MacOS Monterey The option + shift + click on the B...